What are the best tools or apps for Marketing Cloud WhatsApp integration?
Quote from 360 SMS APP on February 24, 2026, 5:33 amFor Marketing Cloud WhatsApp integration, some of the best tools include Twilio for flexible API-based messaging, Sprinklr and Hootsuite for omnichannel campaign management, and platforms like QuickReply.ai for automated chat flows and analytics. A standout option is 360 SMS App, which integrates WhatsApp (plus SMS/MMS) directly with Salesforce Marketing Cloud, supports two-way messaging, automated/triggered campaigns, and live chat — making it easy to run WhatsApp marketing from your CRM.
For Marketing Cloud WhatsApp integration, some of the best tools include Twilio for flexible API-based messaging, Sprinklr and Hootsuite for omnichannel campaign management, and platforms like QuickReply.ai for automated chat flows and analytics. A standout option is 360 SMS App, which integrates WhatsApp (plus SMS/MMS) directly with Salesforce Marketing Cloud, supports two-way messaging, automated/triggered campaigns, and live chat — making it easy to run WhatsApp marketing from your CRM.
Quote from Liam Brooks on February 25, 2026, 8:26 pmUse tools like zapier or messagebird to connect marketing cloud with whatsapp to automate messages, manage contacts track rth process easily.
Use tools like zapier or messagebird to connect marketing cloud with whatsapp to automate messages, manage contacts track rth process easily.
